We are excited that you are considering the House of Ruth Maryland (HRM) for your career plans. Please take a moment to review the job opportunities that are available. All of our positions are posted here as they are made available. To be considered for a position with HRM, you must meet the qualifications outlined for the position, pass a criminal background check, and be able to understand and be sensitive to intimate partner violence and how it impacts victims. You may email or submit your cover letter and resume to:
House of Ruth Maryland
2201 Argonne Drive
Baltimore, MD 21218
Attn: Human Resources
Fax: (410) 889-2130
Your resume will be reviewed by the hiring manager and you may be contacted to schedule an interview.
In some cases, you may not hear from us right away, which may indicate that we do not have a position that would match your skills. However, we will keep your resume on file for six months should something become available.
If you do not get the job you applied for please continue to visit our website as new positions are posted frequently.
Please, no phone calls
Bilingual Client Services Coordinator – Full Time – (Must be fluent in English and Spanish)
This position will provide comprehensive and culturally sensitive coordination for English and Spanish speaking victims of domestic violence referred from HRM’s 24 hour hotline, and other HRM programs; works with clients to provide a thorough assessment of needs, provide safety planning, create comprehensive and culturally appropriate service plans with timelines for completion, coordinate with internal and external providers of services, assist clients to identify support people in their own lives to build community connections and stability, guide and support clients to increase self-sufficiency skills, safety, and understanding of domestic violence; may assist with problem solving in group and one-on-one settings and educate immigrant clients on American processes and systems including teaching self-advocacy skills and advocating on behalf of participants when necessary to achieve goals. Additional duties include maintaining computerized data files and participating in a rotating team to cover the 24 hour hotline.
Bachelor’s degree in human services field or five years’ experience providing counseling, case management, or client centered advocacy with at least one year of experience in direct service provision with the Latino immigrant community. Is able to understand dynamics and impact of domestic violence and have knowledge of local human services programs/ agencies and housing resources. MUST BE FLUENT IN ORAL AND WRITTEN ENGLISH AND SPANISH and have excellent interpersonal skills with a strong ability to relate to a diverse range of individuals including victims, children, donors, business leaders, human service providers, and donors. Must be able to juggle multiple competing tasks and timelines, have a clean driving record, current state driver’s license, reliable personal transportation and must pass criminal background check.
Salary range is in the mid-$30’s.
Bilingual Contact Center Counselor – Part – Time with Benefits
Must be Fluent in Spanish and English
The Contact Center Counselor is a position that provides the first (and often only) contact that many victims and others have with the House of Ruth Maryland over the phone. The Counselor offers customer service, information and referral, crisis intervention counseling, and technical assistance in response to telephone inquiries. The Contact Center Counselor has two primary responsibilities: to provide Line One coverage and back up coverage to the 24/7 crisis hotline, and to make outreach and follow up calls to former program participants. As such, the Counselor is a creative, energetic problem solver who exercises initiative, empathy, compassion, listening, and patience in providing crisis intervention to callers.
• Shares responsibility with other Contact Center Counselors for live response to calls during designated shifts. The schedule for this position is: 8am – 2pm or 2pm – 8pm Monday through Thursday and working every other Friday and Saturday.
• Provides crisis intervention, empathy and immediate safety planning to victims at risk of serious injury from domestic violence.
• Using follow up protocols, makes outreach calls to victims to survey their experience with HRM, and as needed, offer additional safety planning, domestic violence education, linkages to HRM programs and services, and information about other appropriate community resources.
• Provides timely and accurate data entry related to each call.
• Associates degree in human services field.
• Two years experience answering hotline or working in customer service.
• Oral fluency in English and Spanish required.
• Demonstrated ability to work quickly and calmly in a crisis.
• Excellent oral and written interpersonal skills with a strong ability to relate to a diverse range of individuals. Particular emphasis on communication over the telephone.
• Knowledge or ability to learn database management systems
• Must pass Criminal Background Check.
Baltimore and PG County – 16 Hours a Week
The Clinical Supervisor will work closely with the Director of Clinical Services to achieve strategic goals and foster an environment that values, supports, and builds the expertise of our staff. The Clinical Supervisor is responsible for providing one-on-one clinical supervision, support and clinical guidance to the Clinical Services staff in the Baltimore City and Prince George’s County offices. The Clinical Supervisor is responsible for supporting the integrity of the program, complying with agency wide standards, professional standards, and grant specifications. The candidate must be able to split hours between two work locations.
Must hold an LCSW-C license in Maryland. The ideal candidate will have a minimum of three years’ experience providing clinical supervision to licensed therapists and have experience providing therapeutic support services for vulnerable populations. Must have current knowledge on assessment of and therapeutic services for adults and children. The ideal candidate will have experience in crisis interventions, knowledge of trauma informed approaches and demonstrate skill in working with people from diverse races, cultures and socio-economic classifications. Must be able to work independently. Candidates should have a demonstrated record of increasing responsibility and staff development.
Donor Database Analyst – Full-Time, Baltimore
The Donor Database Analyst is responsible for day-to-day operation, system integrity, and data entry quality assurance for the agency’s fundraising database, Raiser’s Edge. The incumbent is responsible for updating and maintaining donor files, timely and accurate data entry, generation and reconciliation of revenue reports, design and production of queries and reports for unique purposes, and list pulls. The Donor Database Analyst uses and customizes standard templates, generating correspondence to donors to acknowledge gifts and respond to inquiries. The Donors Database Analyst plays a key role in supporting donor prospecting and identification of new funding opportunities for major gifts and planned giving, by conducting research, analyzing data and producing reports. The Donor Database Analyst also provides general support for the Development Department, including special events logistics and staffing, community outreach and other duties as assigned.
o Maintain data processing systems to: receive, code, and correct donor data; eliminate and minimize duplication of records; import and export data, and archive and retrieve records.
o On a daily basis, generate batches reflecting donations received, ensuring the accuracy of information in the batch and cross checking this information with individual donor records to identify information that needs to be corrected or updated. Verify the accuracy of batches prior to submission for review by supervisor.
o Retrieve, analyze and synthesize information to create accurate and comprehensive reports and lists. Generate reports on private revenue raised, trends in giving, donor profiles.
o Run queries to generate lists for events, mailing appeals, newsletters and other types of donor contact activities.
o Conduct monthly/annual reconciliation procedures with the accounting department.
o Conduct research and analysis to identify strategies and targets for increases in private giving.
o Identify and share with appropriate Department colleagues information gleaned from donations that create opportunities for donor cultivation.
o Ensure adherence to the stewardship policies of the department with a special emphasis on donor acknowledgments within 72 hours of the receipt of the gift.
o Serve as primary point of contact for donors related to gifts and acknowledgements. Provide quality customer service from initiation to conclusion of constituent contact.
o Maintains up-to-date knowledge of HRM programs, activities, focus areas, strategic directions and financial situation.
o Assist with special events, such as Spring Luncheon, Crabaret, Man Up event, and Adopt A Family, on an as needed basis.
o Bachelor degree is highly preferred but will consider a combination of education and work experience in a non-profit organization.
o A minimum of 2 years of intermediate to advanced, hands-on experience in databases from performing data entry, creating ad hoc reports, templates, and query functions. Prior experience in Raiser’s Edge is preferred but will consider other fundraising database software experience.
o High proficiency in Word, Excel and Outlook (required).
o Ability to manage multiple projects quickly, simultaneously and with a high degree of accuracy and attention to detail.
o Strong organizational, analytical, and problem solving skills.
o Ability to use good judgment, set priorities, and adjust work habits to accommodate deadlines.
o Excellent persuasive writing and proofreading skills.
o Excellent verbal and written communication skills.
o Excellent interpersonal communication skills.
The salary range for this position begins in the $30s and is eligible for agency benefits.
Group Co-Facilitator - FULL TIME
Schedule: MON/TUES Noon to 10pm, WED/THU 10am -8pm.
The Group Co-Facilitator works with another Facilitator to conduct a minimum of 7 weekly psycho-educational group sessions with men in the Gateway abuse intervention program. The Facilitator will assist with intakes, orientation, and group case management. The Facilitator will work from House of Ruth’s Gateway Curriculum to design and facilitate weekly groups. The position will also be responsible for data entry and will assist with special projects.
A Bachelor’s degree in a human service field is required. A Master’s Degree is preferred. Minimum 1 year experience facilitating groups. Good written and verbal communication skills. Client assessment, group work, project planning and conflict management skills required. Computer literate. Ability to understand intimate partner violence and how it affects the client population and ability to work with people from diverse backgrounds a must. Must be violence free in own life with no charges of violence within a minimum of three years. If applicant has ever been identified as a perpetrator of intimate partner violence the applicant must have successfully completed a certified abuse intervention program.
MUST BE ABLE TO WORK THE SCHEDULE OF MON/TUES Noon to 10pm and WED/THU 10am -8pm.
POARP Staff Attorney – Baltimore - Full Time with Benefits
The POARP Staff Attorney advises and represents victims of domestic violence in Protection or Peace Order proceedings, and in related matters such as contempt, modification and extension proceedings. The POARP Staff Attorney is responsible for the efficient administration of the Baltimore City POARP courthouse office by insuring that walk-in clients are seen and advised of their legal rights promptly, that all clients requesting representation be accepted or rejected promptly, by maintaining cordial and professional relationships with all courthouse staff, and by providing timely reporting of services provided for funding reports. The POARP Staff Attorney works to improve the system of justice for victims of domestic violence by attending community, bar and civic meetings regarding domestic violence related concerns, participating in research and impact litigation efforts, and by supporting the work of the long-term litigation attorneys and managing attorneys of the DVLC.
Staff attorney must be licensed to practice law in the State of Maryland. Staff attorney must be able to learn and litigate civil and domestic law. Familiarity with criminal law helpful. Staff attorney must be able to advocate effectively for victims of domestic violence and have a demonstrated commitment to legal services. Staff attorney must be able to write effectively and utilize computer technologies (MS Word, internet, e-mail). Staff attorney must be able and willing to travel among HRM offices and courthouse offices as necessary. Staff attorney must be able and willing to implement management decisions that s/he has not participated in making. Interest in litigating divorce and custody cases, as well as appellate cases desired.
Duties and Responsibilities:
1. Provide high-quality representation to victims of domestic violence in Protective Order and Peace Order hearings.
2. Provide legal information, referral and advocacy services to victims of domestic violence.
3. Meet intake and representation goals as set by the Clinic Director.
4. Acquire and maintain knowledge of family and domestic violence law, and best litigation practices.
5. Learn to perform conflicts checks and input client data onto computer database.
6. Complete requirements of all grants, including written reports in a timely manner.
7. Create and maintain a clean and efficient walk-in courthouse office.
8. Insure that the courthouse office has working office equipment, supplies and resource materials for victims.
9. Recruit, train, and supervise students, interns and volunteers to provide victim advocacy services and office support.
10. Provide timely data for all reports required by all funding sources, including regular written reports.
11. Conduct follow-up surveys and research inquiries regarding the efficacy of representation services.
12. Maintain liaisons with community and criminal justice agencies.
13. Assist in training and technical assistance to staff of criminal justice agencies including police, states' attorneys, probation officers and court personnel and other agencies as requested.
14. Recruit and maintain pro bono attorneys.
15. Provide court accompaniment to clients within the criminal justice system.
• Able to learn how to competently litigate Protection and Peace Order hearings in the District and circuit courts within a short period of time.
• Able to effectively use a computer for data entry, word processing, email and other functions.
• Possesses good advocacy skills on behalf of victims of domestic violence in various environments, such as the courtroom, in community meetings, with opposing counsel, in bar meetings, etc.
• Able to work in a fast-paced environment and shift quickly between multiple tasks
• Ability to develop and maintain good working relationships with individuals of diverse background, including clients, House of Ruth staff, and members of the community.
• Possesses good interpersonal skills and interviewing skills.
• Possesses good time management and office maintenance skills.
Preschool Teacher, Baltimore – Part –Time
The Child Care Teacher-Preschool is responsible for the day-to-day care of children ages 6 weeks –5 years in the classroom planning creative, educational, fun activities for them as well as addresses their basic needs.
The hours for this position are as follows: Mondays and Fridays 2:30 to 6:30pm, Tuesdays 1pm to 9pm, Wednesdays and Thursdays 2:30pm to 9pm.
Must be 20 years old or older. Associates degree in Early Childhood Education or related major preferred and 90 hour Early Childhood Education certificate required. Two years’ experience may be substituted for the AA degree. Must have one (1) year experience working in the child care field and be knowledgeable about the impact of domestic violence and trauma on child development, behavior and on families.
Residential Therapist, Baltimore – Full-time
The Residential Therapist is responsible for direct clinical service and program administration of therapeutic services for battered women residing in the Emergency and Transitional Housing Residential Program. The Residential Therapist facilitates and supports a team approach among staff to address the trauma, mental health and other clinical issues clients may present. The Residential Therapists sees clients on an ongoing basis as well as in crisis situations and is responsible for maintaining the integrity of the Clinical Services department in the residential setting.
Position qualifications include a Masters degree in social work with experience in trauma and/ or addictions preferred. Candidate must be a licensed LCSW-C in Maryland. Clinical assessment skills and experience working in a residential setting preferred. Candidate must demonstrate familiarity with the dynamics of domestic violence, impact of families living in poverty, and skill working with trauma victims and people from diverse backgrounds. Successful candidate will demonstrate high level of initiative, ability to work independently, and skill working as a team member. Candidate must be computer literate (MS Word, internet, e-mail). Fluency in Spanish preferred.
The House of Ruth Maryland is an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression.