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Employment Opportunities

We are excited that you are considering the House of Ruth Maryland (HRM) for your career plans. Please take a moment to review the job opportunities that are available. You may email or submit your cover letter and resume to:

House of Ruth Maryland
2201 Argonne Drive
Baltimore, MD 21218
Attn: Human Resources
jobs@hruthmd.org
Fax: (410) 889-2130

Your resume will be reviewed by the hiring manager and you may be contacted to schedule an interview.

In some cases, you may not hear from us right away, which may indicate that we do not have a position that would match your skills. However, we will keep your resume on file for six months should something become available.

If you do not get the job you applied for please continue to visit our website as new positions are posted frequently.

AA/EOE

Please, no phone calls


Bilingual Abuse Intervention Group Facilitator
(Part-Time 4 Hours per Week)

Our abuse intervention program (Sí Puedo) is in need of group facilitators. They must be bilingual in English and Spanish. The schedule is from 5:30 to 9:30 pm on Tuesdays ONLY.

Position Summary:  

The Group Facilitator co-leads groups of 5 to 15 participants attending the abuse intervention program and ensures that group work is aligned with the program philosophy and that program participants receive the program’s full curriculum. This program is designed for Latino men who have been abusive toward an intimate partner. The Group Facilitator participates in weekly preparatory and debriefing sessions, as well as weekly program development meetings with other Sí Puedo staff members.  The Group Facilitator works with the Program Coordinator to ensure the goals, objectives, and work effort of the program are consistent with the mission of House of Ruth Maryland and advance the agency and program’s strategic goals and objectives.

Qualifications:

Bachelor’s degree in human service field is required; Minimum 1 year experience facilitating groups.  Good written and verbal communication skills.  Client assessment, group work and conflict management skills required.  Computer literate (MS Word, internet, e-mail). Ability to understand intimate partner violence and how it affects the client population. Ability to work with people from diverse backgrounds.  Strong intercultural skills, as well as experience working with Latino immigrants.  Spanish and English fluency is required.  In your resume submission, please clearly state your fluency in Spanish and English.

Must be violence free in own life with no charges of violence within a minimum of three years.  If applicant has ever been identified as a perpetrator of intimate partner violence the applicant must have successfully completed a certified abuse intervention program. 

ONLY BILINGUAL CANDIDATES WILL BE CONSIDERED.


Bilingual Contact Center Counselor

The Contact Center Counselor is a 38 hour per week Tuesday through Saturday position that provides the first (and often only) contact that many victims and others have with the House of Ruth Maryland over the phone. The Counselor offers customer service, information and referral, crisis intervention counseling, and technical assistance in response to telephone inquiries.  The Contact Center Counselor has two primary responsibilities: to provide Line One coverage and back up coverage to the 24/7 crisis hotline, and to make outreach and follow up calls to former program participants.  As such, the Counselor is a creative, energetic problem solver who exercises initiative, empathy, compassion, listening, and patience in providing crisis intervention to callers. 

Primary Responsibilities:

  • Shares responsibility with other Contact Center Counselors for live response to calls during designated shifts.  This position is responsible for the Tuesday through Saturday shift 9am– 5pm, with some flexibility. 
  • Provides crisis intervention, empathy and immediate safety planning to victims at risk of serious injury from domestic violence. 
  • Using follow up protocols, makes outreach calls to victims to survey their experience with HRM, and as needed, offer additional safety planning, domestic violence education, linkages to HRM programs and services, and information about other appropriate community resources.  
  • Provides timely and accurate data entry related to each call.

Experience/ Requirements:

  • Associates degree in human services field.
  • Two years experience answering hotline or working in customer service.
  • Oral fluency in English and Spanish required.
  • Demonstrated ability to work quickly and calmly in a crisis.
  • Excellent oral and written interpersonal skills with a strong ability to relate to a diverse range of individuals.  Particular emphasis on communication over the telephone.
  • Knowledge or ability to learn database management systems
  • Must pass Criminal Background Check

Clinical Supervisor – Full time with Benefits

The Clinical Supervisor will work closely with the Director of Clinical Services to achieve strategic goals and foster an environment that values, supports, and builds the expertise of our staff. The Clinical Supervisor is responsible for providing one-on-one clinical/reflective supervision to the Clinical Services staff in the Baltimore City and Brentwood offices. They are also responsible for providing direct therapeutic services to victims of intimate partner violence and their children. The Clinical Supervisor is responsible for maintaining the integrity of the program, complying with agency wide standards, professional standards, and grant specifications for service and record keeping. The candidate must be able to travel between multiple work locations and work at least two evenings a week.

Duties and Responsibilities:

  • Take lead responsibility for assuring service is client-focused, culturally competent and sensitive, strength based, and built on a foundation of sound clinical theory
  • Provide clinical services to adults, teens, and children
  • Provide clinical/reflective supervision to staff and interns
  • Maintain current and professional records  of all services to clients (case records )
  •  Serve one shift in the Contact Center (crisis hotline)
  • Represent HRM at community programs and outreach events
  • Provides assistance with interns
  • Participate in ongoing supervision
  • Attend Clinical Services Staff meetings
  • Assist with grant development, writing and reporting
  • Manage grant compliance and reporting
  • Provide professional trainings and community outreach and education
  • Represent HRM in various external settings

Qualifications:

Masters Degree in counseling, psychology, social work, or other clinical profession and a professional license in Maryland is required. The ideal candidate will have a minimum of three years experience providing clinical/reflective supervision to licensed therapists and five years of experience providing therapeutic support services for victims of trauma. Must have experience with assessing and providing therapeutic services to adult and children. The applicant must be able to distinguish between clinical/reflective supervision and functional/task supervision. The ability to maintain confidentiality is essential. The ideal candidate will have experience in crisis interventions and demonstrate skill in working with people from diverse races, cultures and SECs. Must be able to work independently.   Experience in Microsoft Word and Excel and the ability to manage an electronic data tracking system are also required. Candidates should be able to provide leadership to program staff and be able to represent the Agency in meetings.


Community Educator (part-time)

Position Summary: 

The Community Educator is a team member of the Training Institute. The job of the Educator is to provide administrative support to the program and share information to help individuals, professionals, community members, and other stakeholders understand the dynamics of intimate partner violence, services offered by the agency, and healthy and unhealthy intimate relationships. This position is part of the agency’s domestic violence education and prevention initiatives.

Qualifications:

Bachelor’s Degree and two years’ experience working with individuals with diverse backgrounds.  Experience with “creative” approaches to educational work, i.e. using art, music, and/or drama.  Ability to work both independently and as part of a team.  Demonstrates competence with computer systems including MS Word, Excel, PowerPoint, e-mail and an agency-wide database. Knowledge and experience with maintaining active social networking sites. Some evening and weekend hours along with travel are required for this position.

Duties:

  • Educates community members and other professionals about the dynamics of intimate partner violence and services offered by the agency. 
  • Assist in curricula development and delivery.
  • Collect and analyze data to identify audience needs prior to planning, implementing, monitoring, and evaluating curricula and presentations.
  • Assist in the development and delivery of outreach materials.
  • Maintain an accurate record keeping system including records of services provided to the community.  This includes the timely entering of information into the agency database. 
  • Develop and maintain cooperative working relationships with community agencies and organizations.
  • Maintain databases, mailing lists, telephone networks, and other information to facilitate the functioning of the Training Institute.
  • Assist in administrative tasks of program.
  • Assist in supervising student interns and volunteers.

 


Donor Relations Specialist

Position Summary

The Donor Relations Specialist is a critical member of a small Development shop, responsible for day-to-day operation, system integrity, and data entry quality assurance for the agency’s fundraising database, Raiser’s Edge.  The incumbent is responsible for maintaining donor files, timely and accurate data entry, generation and reconciliation of revenue reports, design and production of queries and reports for unique purposes, and list pulls.   The Donors Relations Specialist supports donor prospecting by conducting research and analysis, and produces reports that support donor cultivation for major gifts and planned giving.   The incumbent generates correspondence to donors to acknowledge gifts and responds to donor inquiries.  The Donor Relations Specialist also provides general support for the Development Department, including special events logistics and staffing, community outreach and other duties as assigned.

Qualifications

BA degree and 1 to 3 years’ experience in donor relations in a non-profit setting.  Proficiency managing Raiser’s Edge.  Experience designing and running queries, generating reports, error tracking and resolution, and troubleshooting database problems. Excellent computer skills, including developing spreadsheets via Microsoft Excel.  Demonstrated high level of integrity and excellent judgment handling sensitive and confidential information.  Excellent communication skills are essential, particularly via telephone and in writing.

Able to focus and produce under pressure while maintaining composure.  Flexible and able to multi-task when required.  Able to understand intimate partner violence and how it impacts victims. Proven track record of working effectively with people from diverse backgrounds.


P/T Group Facilitator - Gateway Project (2 positions: Tuesday, Wednesday and Thursday 5 – 10pm and Monday and Tuesday 9 – 2pm)

The Gateway Project is a psycho-educational program for men who have been abusive toward an intimate partner. The Group Facilitator ensures that group work is aligned with the program philosophy and that program participants receive the program’s full curriculum. The Group Facilitator works with the Program Manager to ensure the goals, objectives, and work effort of the program are consistent with the mission of House of Ruth Maryland and advance the agency and program’s strategic goals and objectives. Some day and some evening hours are required.

Qualifications:

Bachelor’s degree in human services field. Masters degree preferred. Minimum 1 year experience facilitating groups. Good written and verbal communication skills. Client assessment, group work and conflict management skills required. Computer literate (MS Word, internet, e-mail). Ability to understand intimate partner violence and how it affects the client population. Ability to work with people from diverse backgrounds.

Must be violence free in own life with no charges of violence within a minimum of three years.  If applicant has ever been identified as a perpetrator of intimate partner violence the applicant must have successfully completed a certified abuser intervention program. 

Essential Duties:

· Facilitates group sessions and provides back up coverage as required

· Conducts individual sessions with men in same sex relationships

· Communicates with Community Supervision agents regarding participant progress and status

· Maintains electronic and paper file documentation for groups and participants in keeping with program standards

· Addresses issues with participants individually, including conflicts, referrals for additional services, and assessment of appropriateness to continue in the program. 

· Collects, handles, and documents fees in accordance with program policy

· Actively participates in staff meetings and case review sessions. 

· Is involved in program development activities, including group curriculum design, procedure development and implementation and creation of new program initiatives.


BilingualLegal Advocate – Full time with Benefits

The legal advocate provides legal information, safety planning, and referrals to Hispanic and foreign born victims of domestic violence through the POARP project in  Montgomery County.  The legal advocate also conducts outreach within the Hispanic community to victims of domestic violence. Fluency in English and Spanish required.

Duties and Responsibilities:

  • Conduct intakes and provide legal information, safety planning, and referrals to Hispanic and foreign-born victims of domestic violence.
  • Coordinate outreach in the Hispanic community in Montgomery County.
  • Promote POARP services, AOC Spanish-language forms and resources, and the Spanish-language Forms Helpline operated by the Women’s Law Center within the Hispanic community.
  • Assist with drafting, translating, and distributing an outreach brochure for use in the Hispanic community.
  • Assist victims of domestic violence to complete petitions for protective and peace orders, modifications and other documents.
  • Accurately conduct conflict checks for persons seeking services from the legal clinic.  
  • Complete requirements of all grants, including written reports in a timely manner.
  • Accurately input and retrieve information from Clinic database in a timely manner.
  • Acquire and maintain knowledge of family and domestic violence law.
  • Conduct follow-up surveys and research inquires regarding efficacy of representation service.
  • Create and maintain manual of referrals and resources for use by the agency.
  • Publicize, educate, train and provide technical assistance to Clinic staff, probation officers, community organizations, court personnel and other agencies as requested, including, weekends and evenings.
  • Provide court accompaniment to clients.
  • Provide clerical and administrative support to courthouse offices.
  • Assist in fundraising efforts as needed.

Qualifications:

Bachelor’s degree, law degree, or equivalent advocacy experience. Demonstrated ability to write, translate and speak fluent Spanish. Demonstrated knowledge, skills and ability to assist and advocate on behalf of victims of domestic violence in various environments in English and Spanish. Ability to travel within Montgomery County. Ability to work in fast paced environments. Computer literate (MS Word, internet, e-mail). Ability to develop and maintain good working relationships with individuals of diverse backgrounds, including clients, House of Ruth Staff, and members of the community.  Ability to function with limited supervision.


Operations Assistant  

32 Hrs/Wk. Monday, Tuesday, Thursday and Friday 12pm to 8pm, benefits eligible.

Position Summary:

The Operations Assistant is an essential staff position primarily responsible for non-therapeutic support to women and children living in the shelter and transitioning housing program.  They assist with program operations specifically related to the aesthetics of the building.  Responsibilities include preparing rooms for occupancy, accepting and distributing donated commodities, monitoring the facility for cleanliness, and identifying and reporting safety hazards.

Primary Responsibilities:

  • Meets with new residents to distribute material goods  in accordance with shelter procedure such as, clothing, cleaning supplies and personal hygiene items
  • Provides new residents with tour of the facility and distributes assigned room key
  • Conducts daily room inspection of bedrooms and apartments to ensure minimum standard of cleanliness is met.  Provides residents with cleaning supplies including one on one consultation when minimum standards are not met.  Initiates a meeting with Residential Services Director if resident is unsuccessful beyond consultation.
  • Conducts scheduled cleaning of common areas of shelter following a housekeeping routine designed to ensure that a minimum standard of cleanliness is maintained daily.  The routine will include, but is not limited to, dusting, sanitizing bathrooms, vacuuming, mopping floors, removing trash, and cleaning windows and glass doors.
  • Removes and disposes of abandoned items left in shelter bedrooms and apartments in preparation for new resident occupancy     
  •  Launders linen as necessary to  meet  “turnover” demands
  •  Prepares pre-packaged toiletry and linen supplies to be distributed to new residents at intake
  • Receives sorts and distributes donated commodities.  Organizes and maintains donations storage areas
  • Reports the need for  maintenance repairs and safety hazards
  • Maintains inventory of cleaning supplies and equipment. Places supply orders with approval of Residential Operations  Director
  • Assists  with food preparation, serving, and clean up as needed
  • Completes daily documentation of operations activities through agency software system and paper system 
  • Monitors building and responds to mechanical emergencies to manage immediate crisis and involve appropriate staff as necessary
  • Assists volunteers who perform activities connected to daily operations of the facility

Qualifications:

High school diploma/GED equivalent required.  2 years of experience in a client-centered advocacy or residential program and experience with conflict resolution/mediation preferred. Effective verbal, listening, and writing skills, with a strong ability to relate to a diverse range of individuals including victims, children, donors, and service providers necessary. Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands. Must also have the ability to lift and carry up to 20 pounds.


POARP Staff Attorney Montgomery County

The POARP Staff Attorney advises and represents victims of domestic violence in Protection or Peace Order proceedings in Montgomery County, and in related matters such as contempt, modification and extension proceedings.  The POARP Staff Attorney is responsible for the efficient administration of the POARP courthouse office by insuring that walk-in clients are seen and advised of their legal rights promptly, that all clients requesting representation be accepted or rejected promptly, by maintaining cordial and professional relationships with all courthouse staff, and by providing timely reporting of services provided for funding reports.  The POARP Staff Attorney works to improve the system of justice for victims of domestic violence by attending community, bar and civic meetings regarding domestic violence related concerns, participating in research and impact litigation efforts, and by supporting the work of the long-term litigation attorneys and managing attorneys of the DVLC.

Qualifications:

Staff attorney must be licensed to practice law in the State of Maryland.  Staff attorney must be able to learn and litigate civil and domestic law.  Familiarity with criminal law helpful.  Staff attorney must be able to advocate effectively for victims of domestic violence and have a demonstrated commitment to legal services. Staff attorney must be able to write effectively and utilize computer technologies (MS Word, internet, e-mail).  Staff attorney must be able and willing to travel among HRM offices and courthouse offices.  Staff attorney must be able and willing to implement management decisions that s/he has not participated in making.  Interest in litigating divorce and custody cases, as well as appellate cases desired.


Program Analyst/Senior Outreach Specialist -Full time with Benefits

The Program Analyst is primarily responsible for data analysis and reporting connected with the Lethality Assessment Program.  The Analyst oversees the work of the Outreach Specialist, ensuring that victim outreach and documentation of calls are completed according to standards.  Additionally, the Analyst will assist in data entry and outreach calls to victims identified through the Police Lethality Program as needed to support the efforts of the Outreach Specialist.  The Analyst is a public representative of the House Of Ruth Maryland, providing ongoing training of domestic violence, Lethality Assessment, and HRM programs and services to the Baltimore City Police Department and community-based organizations where the Police Lethality Program is implemented.  The Analyst is a creative, energetic problem solver who exercises initiative to help victims and is a skilled professional who has excellent crisis intervention skills including empathy, compassion, listening, patience, and the ability to assess each victim’s situation relative to lethality, assist them in making a safety plan and engage them in appropriate services. The Analyst is responsible for developing an excellent working relationship with other HRM program and its staff, to ensure the timely, effective and seamless provision of services and must have the maturity and skills to work with people from economically and culturally diverse backgrounds in many different capacities. 

Primary Responsibilities:

  • Tracks and reports on timely submission of Lethality Assessments to HRM by the Baltimore Police Department, that is, within one business day of police involved incident.    
  • Generates all reports related to Police Lethality Program using database management system.  Weekly, monthly and quarterly reports to be disseminated to all Grant partners.
  • Analysis of results of program with a view toward impacts on HRM service delivery and resource capacity, as well as law enforcement and adjudication outcomes.
  • Assists the Contact Center Manager in providing domestic violence and Lethality Assessment training to members of the BPD in conjunction with expansion of the Police Lethality Program.    
  • Seeks outreach opportunities with community-based organizations, especially in the districts where the Police Lethality Program is implemented, and will provide presentations to such organizations and other citizens about domestic violence, Lethality Assessment, HRM programs and services and the Police Lethality Program either independently or alongside BPD.
  • Assists with data entry of all Lethality Assessment information provided by Baltimore Police Department in client database system (ETO).  Assists with data entry of hotline call reports and other ETO inputs as needed.  All entries to be completed on a timely basis, usually within 24 hours of receipt.
  • Directs, manages, oversees and hires Outreach Specialist; oversees and coordinates work allocation, training, supervision, and performance evaluation of the staff and ensures that all work related to timely, accurate, and effective delivery of services is completed.
  • Using information collected on the lethality assessment screens by the BPD through the Lethality Assessment Program, makes outreach calls to victims to offer safety planning, domestic violence education, linkages to HRM programs and services, and provides information about other appropriate community resources.  
  • Provides crisis intervention, empathy and support to victims at risk of serious injury from domestic violence. 

Experience/ Requirements:

  • Bachelors degree.
  • Demonstrated ability to provide the leadership that enables staff to consistently meet goals.
  • Experience in working successfully across departments/ teams to achieve objectives.
  • Strong database management skills and analytical skills.
  • Demonstrated ability to translate data into well written and comprehensible reports.
  • Two years experience doing outreach, answering hotline or working in customer service.
  • Knowledge and understanding of domestic violence.
  • Ability to organize information and present it to a wide variety of audiences.
  • Flexibility in scheduling to work non-standard hours as needed.
  • Oral fluency in English and Spanish highly preferred.
  • Demonstrated ability to work quickly and calmly in a crisis.
  • Demonstrated ability to make decisions which de-escalate conflict and/or resolve a crisis effectively.
  • Knowledge of local human services programs/ agencies and housing resources.
  • Excellent oral and written interpersonal skills with a strong ability to relate to a diverse range of individuals including victims, children, donors, business leaders, human service providers, and donors.  Particular emphasis on communication over the telephone.
  • High degree of accuracy and attention to detail.
  • Must pass Criminal Background Check.

 

 

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